Return Policy
We want to ensure your complete satisfaction so we will happily accept returns in accordance with the following Return Policy:
Defective, damaged or incorrect items:
If you received a damaged or defective item from us, or the wrong item was shipped to you or otherwise, you will not be responsible for return shipping charges, and we will not charge any restocking or other fee in connection with the return. In addition, you will receive a full refund for the item, as described in our Refund Procedures. To obtain a refund, the item must be returned to us, unopened (unless the item was received by you in a defective or damaged condition) and in its original packaging, with all accessories, within 30 days of the date upon which we provided the item to the carrier for shipment to you. You must also follow the Return Procedures specified below. We cannot accept items back that have been opened or used unless the item was received by you in a damaged or defective condition. Damaged or defective items returned without their original packaging will not receive a refund.
Other returns:
For all returns other than damaged, defective or incorrectly-shipped items (see above), you will be responsible for the shipping charges to return the item or you may bring it to one of our stores. To obtain your refund, the item must be returned to us, unopened and in its original packaging, with all accessories, within 30 days of the date upon which we provided the item to the carrier for shipment to you. You must also follow the Return Procedures which can be obtained from any of our stores.
Gift Cards:
We are sorry but Gift Cards may not be returned for refunds.
Refunds Procedures:
If you are entitled to a refund in connection with a return, the following conditions will apply: Your refund will be in the form of payment used for the purchase. The amount refunded will be the purchase price paid by you for the returned item (which reflects the amount of any discounts, promotions or coupons that you received), including sales tax charged with respect to the item. Credits will be issued after we receive, inspect and process your return. Please allow time for the returned item to be delivered to us, for us to inspect and process the return, and for the credit card issuer to credit your account. Your credit card company determines when the credit will be reflected in your statement. It may take one full billing cycle for the credit to appear on your account.